Noal McDonald is a seasoned professional in human resources and operational management. She is currently the chief operations officer for a CPA firm in Encino, California. In this role she is responsible for managing all aspects of the firm, including HR, marketing, technology, training and development, recruiting, and facilities.
Working internally with organizations and through her own consulting firm, she has helped companies make significant cultural changes by designing and implementing HR departments, creating staff and leadership training programs, developing comprehensive talent management processes to attract and retain top candidates, and instituting policies and procedures that ensure legal compliance. Industries she has worked with include professional services, not-for-profit, media, manufacturing, and retail. She holds a master’s degree in organizational management, is certified through the Society for Human Resources Management (SHRM) as Senior Professional in Human Resources, and is a member of the American Society for Training & Development (ASTD).
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Engagement – whose job is it anyway?

Engagement – whose job is it anyway?

Last week i read an article by Pat Galagan titled “Employee Engagement: An Epic Failure?” This enlightening article revealed some startling facts based on new research: best performers may be less engaged than weak performers; the link between engagement and profitability includes too many variables to be an accurate predictor of performance; and all the efforts at improving employee engagement have yielded poor results.

Oh my! That information is really disheartening since many companies have put such effort into surveys and programs to increase engagement.  So, if it’s not really working on a global level what can we do?

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Personal Interaction: A Key Ingredient To A Company’s Success

Personal Interaction: A Key Ingredient To A Company’s Success

"We’ve seen the power of personal interactions with our clients for many years. It can be the catalyst for amazing change and business success. The results have been so significant. Revolutionary Conversations - the Tools You Need for the Success You Want allows us to share what we’ve learned about human interaction. In the digital age we seem to be losing the ability to speak to each other so in the book we offer a road map to conversations - on the shop floor, in the board room or at home with your family - that can help us all reconnect in the human world."

Noal McDonald, co-author of Revolutionary Conversations™

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